Shipping policy

Shipping Policy

Effective Date: June 5, 2026

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times are as follows:

Domestic Orders: 3–10 business days
International Orders: 7–21 business days

Delivery times are estimates and may vary depending on the destination, customs processing, weather conditions, and carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on the destination and selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (if available). Tracking information may take up to 48 hours to update.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost shipments resulting from incorrect or incomplete addresses provided at checkout.

Lost or Delayed Shipments

If your order is significantly delayed or appears to be lost in transit, please contact us and we will work with the shipping carrier to investigate the issue.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the damaged item(s) and packaging so we can assist you.